This Privacy Policy describes how pk355 collects, uses, stores, and protects the personal data of players registered on our platform, including those accessing pk355 from across Pakistan.
Six core privacy commitments that govern how pk355 handles every piece of personal data entrusted to us by Pakistani players.
All personal data transmitted between your device and pk355 servers is protected with 256-bit SSL encryption. Data stored on our systems is encrypted at rest using industry-standard protocols.
pk355 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information exists to enable your gaming experience — nothing else.
Data collected by pk355 is used only for the specific purposes disclosed in this Privacy Policy. We do not repurpose your data for undisclosed activities without your explicit consent.
pk355 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect more than we need.
pk355 maintains clear, accessible records of what personal data we hold, why we hold it, and for how long. This Privacy Policy is updated whenever our practices change and is always accessible on the platform.
pk355 recognises and upholds your rights regarding your personal data, including rights of access, correction, deletion, and objection. See Section 9 of this policy for how to exercise your rights.
pk355 ("pk355," "we," "us," or "our") is committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy ("Policy") explains in detail how pk355 collects, uses, stores, shares, and protects the personal information of players and visitors, with specific consideration given to players accessing pk355 from Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and all other cities and towns across the country.
This Policy applies to all personal data processed by pk355 in connection with the pk355 gaming platform, website, mobile interface, customer support interactions, and all related services. It applies regardless of whether you access pk355 via desktop browser, mobile browser, or any application.
By registering an account on pk355, using the pk355 login portal, depositing funds, or interacting with our platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the pk355 platform.
For the purposes of applicable data protection legislation, pk355 acts as the data controller in respect of all personal data collected and processed in connection with your use of the pk355 platform. As data controller, pk355 determines the purposes and means of processing your personal data.
pk355 operates under an internationally recognised gaming license. Our data processing activities are conducted in compliance with the data protection requirements of that licensing jurisdiction, as well as in good-faith alignment with internationally recognised privacy standards including the principles set out in the General Data Protection Regulation (GDPR) where those principles represent best practice.
Our Data Protection contact can be reached through the support channels listed in Section 16 of this Policy.
pk355 collects the following categories of personal data from players and platform visitors. All data collection is conducted on a need-to-know basis — we collect only what is necessary for the stated purpose.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Account registration, age verification, KYC compliance |
| Contact Data | Pakistani mobile number, email address | Account access, OTP delivery, communication, support |
| Financial Data | JazzCash/EasyPaisa account numbers, bank account details, transaction history | Payment processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Security, fraud detection, platform optimisation |
| Gaming Data | Game history, betting history, wager amounts, win/loss records | Game delivery, dispute resolution, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence | Customer support, dispute resolution, quality assurance |
| Profile Data | Username, account preferences, VIP tier, bonus history | Account management, personalisation, loyalty programme |
pk355 does not intentionally collect special category data (such as health data, political opinions, or biometric data) unless specifically required for responsible gaming purposes (for example, documentation supporting a self-exclusion request). Such data, where collected, is handled with additional safeguards and retained for the minimum necessary period.
pk355 collects personal data through the following channels:
pk355 processes your personal data only where we have a lawful basis to do so. The following legal bases apply to our data processing activities:
pk355 uses your personal data for the following specific purposes:
pk355 does not sell, rent, or otherwise commercially transfer your personal data to third parties. We may, however, share your data with the following categories of recipients where strictly necessary:
All third parties with whom pk355 shares personal data are required to handle that data in accordance with applicable privacy standards and are prohibited from using it for any purpose beyond that for which it was disclosed.
pk355 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by our licensing obligations:
Following the expiry of applicable retention periods, personal data will be securely deleted or anonymised so that it can no longer be linked to an individual. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical and analytical purposes.
As a player on pk355, you hold the following rights in relation to your personal data. pk355 is committed to facilitating the exercise of these rights promptly and without undue barrier:
Request a copy of the personal data pk355 holds about you and information about how it is used.
Request correction of inaccurate or incomplete personal data held in your pk355 account.
Request deletion of your personal data where it is no longer necessary for the original purpose, subject to our legal retention obligations.
Request restriction of processing while a dispute about accuracy or lawfulness of processing is resolved.
Request your personal data in a structured, machine-readable format where processing is based on consent or contract.
Object to processing of your data based on legitimate interests. pk355 will cease unless compelling grounds override your rights.
To exercise any of the above rights, contact pk355 customer support via live chat or email at [email protected]. We will respond to all substantiated requests within 30 calendar days. We may request proof of identity before processing privacy rights requests to prevent unauthorised access to player data.
pk355 uses cookies and similar tracking technologies on our platform to enhance your gaming experience, maintain your session state, analyse usage patterns, and support our security and fraud prevention operations. Cookies are small data files stored on your device when you visit the pk355 platform.
The following categories of cookies are used on pk355:
pk355 does not use advertising or cross-site tracking cookies that would monitor your activity on third-party websites. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies may impair your ability to use pk355 effectively.
pk355 is strictly an adults-only platform. Access to and participation in any gaming or betting activity on pk355 is limited to individuals who are 21 years of age or older. pk355 does not knowingly collect personal data from individuals under 21 years of age.
If pk355 becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data, close the associated account, and return any deposited funds to the originating payment method pending investigation, in accordance with our responsible gaming and licensing obligations.
pk355 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a data security breach affecting your personal data, pk355 will notify affected players without undue delay in accordance with our licensing obligations and applicable notification requirements. Notifications will be delivered via your registered Pakistani mobile number or email address.
pk355 operates as an internationally licensed gaming platform. As such, your personal data may be processed and stored on servers located outside of Pakistan, including in the jurisdiction where pk355 holds its gaming license and in locations where our technology and service partners operate.
Where personal data is transferred internationally, pk355 ensures that appropriate safeguards are in place to protect that data in accordance with applicable privacy standards. These safeguards include contractual obligations requiring recipient parties to maintain data protection standards equivalent to those applied by pk355.
By using the pk355 platform, you acknowledge and consent to the international transfer of your personal data for the purposes described in this Policy.
The pk355 platform may contain references to third-party services — including payment providers such as JazzCash and EasyPaisa. Once you navigate to or interact with a third-party service, you are subject to that party's own privacy policy, over which pk355 has no control and for which pk355 accepts no responsibility.
pk355 encourages you to review the privacy policies of any third-party services you interact with in connection with your pk355 account, particularly those of payment service providers through which you deposit or withdraw funds.
pk355 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will notify registered players via the pk355 platform notification system, your registered mobile number, or your registered email address before the changes take effect.
The effective date of the current version of this Policy is displayed at the top of this document. Your continued use of the pk355 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the updated Policy, you must discontinue use of the pk355 platform and may request account closure through our customer support team.
It is your responsibility to review this Privacy Policy periodically to stay informed of how pk355 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the manner in which pk355 processes your personal data, please contact us through the following channels:
pk355 customer support is available in both English and Urdu to serve players across all regions of Pakistan. Whether you are in Karachi, Lahore, Islamabad, Faisalabad, or any other part of the country, our team is here to assist with any privacy-related concerns promptly and professionally.
pk355 is a strictly 21+ platform. All gaming and betting activity is limited to adults aged 21 years or older. pk355 takes the privacy of responsible gaming data particularly seriously — information submitted in connection with self-exclusion requests, deposit limits, or problem gaming support is treated with the highest level of confidentiality and is never used for marketing purposes. If you need to access our responsible gaming tools, they are available directly in your account dashboard after pk355 login. Please gamble responsibly and within your means.
With bank-grade encryption, zero data sales, and full transparency about how we handle your information, pk355 is the safest place to enjoy live casino, PSL cricket betting, and 500+ slot games in Pakistan. Fund your account via JazzCash or EasyPaisa in PKR.
21+ Only | Gamble Responsibly | Privacy Policy Applies | SSL Secured